FAQ

  • Q How to place order ?

    A Please contact our company sales. They will answer all your questions about products, payment term, production, shipping etc.
  • Q What is the failure rate?

    A Our product failure rate as low as 0.3%
  • Q What is the Warranty ?

    A 1 year start from the date of shipping.
  • Q What's the lead time of massive production?

    A Massive production normally takes 25 days.
  • Q What's the lead time of sample?

    A Sample takes 1-3 days.
  • Q Can I put logo on product and have my own box?

    A Yes, we can print logo on product and customized 4-color box.
  • Q What's the MOQ ?

    A Our MOQ is 1000pcs per item.
  • Q How do you control the quality ?

    A Our product has strict quality control process.
    First IQC control incoming raw material.
    Second: on assembly line 3 testing ( fan testing, power testing, mist testing).
    Third :every product must pass 1H aging test before packing. Fourth: Package line final test whole unit function.

BETTER AIR BETTER LIFE.

Guangdong Titan Smart Electrical Appliance Co., Ltd. was founded in 2004, and dedicated to indoor air quality and human life. 

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